[2026 Edition] Shopify Customer Engagement App Comparison: 3 Recommended Choices
As we enter 2026 and the e-commerce market becomes increasingly competitive, utilizing customer engagement apps is essential for the sustainable growth of Shopify stores. With the cost of acquiring new customers rising, increasing the repeat rate and loyalty of existing customers is the most important strategy for building a stable revenue base. To build strong relationships with customers and maximize lifetime value (LTV), it is necessary to effectively implement features such as points programs, wishlists, and review management. In this article, we carefully select and thoroughly explain three particularly excellent “customer engagement” apps in a ranked format. This article will help you select the best app for your Shopify store and ensure reliable operation.
1st place
Loyalty King
App URL: Shopify View in the App Store
| Pricing Structure | Free plan available (starting at $29/month) |
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App Overview
This app helps you cultivate loyal customers, essential for sustained revenue. Easily build a powerful loyalty program and strengthen customer relationships.
App Details
Loyalty King offers advanced customer segmentation, customizable reward settings, and seamless integration with Shopify themes. It supports a wide range of features, including points systems, ranking systems (tiers), and referral programs, and features an intuitive user interface for both merchants and customers. It allows for comprehensive implementation of strategies to encourage repeat purchases.
Reviews
Users praise the excellent support and ease of setup. Many say the flexible rewards settings have actually helped increase repeat customers, and the low setup cost, especially for small stores, is another benefit.
The following are some user comments:
The customer support is excellent. Setup was easy, and I was able to launch the program quickly.
The flexible point reward settings are very helpful. I can see an increase in repeat customers.
The setup cost is low, making it easy for even small stores to get started.
2nd place
Wishlist Pro
App URL: Shopify View in App Store
| Pricing | $4.99/month |
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App Overview
This app offers a beautiful, customizable wishlist feature that allows customers to save items they want to buy later.
App Details
Wishlist Pro integrates directly into product pages and provides powerful analytics on saved items. This allows you to understand customer purchase intent. It also sends automatic email reminders to encourage purchases of items added to a wishlist, driving conversions. It supports multiple devices and Shopify themes, and is characterized by its responsiveness.
Reviews
Its responsiveness and customizability to easily match store designs are highly praised. The email reminder feature, which encourages purchases from wishlists, is particularly powerful and has been cited as contributing significantly to sales.
The following are some user comments:
It’s responsive, and the design was easy to match with the store. The email reminder feature is particularly powerful and contributes significantly to sales.
3rd place
Review Master
App URL: Shopify View in App Store
| Pricing | Not specified |
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App Overview
This app helps you build trust and improve conversion rates by collecting, displaying, and managing customer product reviews.
App Details
Review Master supports the collection of photo and video reviews and includes rich snippets for SEO optimization. It also offers an automated email request feature. Customizable widgets allow you to display reviews attractively throughout your site, and it offers a wide range of features.
Review Reviews
Users appreciate its versatility, especially its photo review feature. While some users have complained about the complexity of the initial setup and confusing pricing structure, users are generally satisfied with the speedy problem resolution provided by support and the wide range of features, finding the pricing reasonable.
The following are some user comments.
It’s very feature-rich, and I especially like the photo review feature.
The initial setup was a little complicated, but support quickly resolved it.
The pricing is reasonable, and I’m very satisfied with the extensive features.
