[2026 Edition] Shopify FAQ Display App Comparison: 6 Recommended Choices

In the latest version of Shopify store management, FAQ (frequently asked questions) display apps have become a key element for improving customer experience and reducing support costs. Providing an environment where customers can quickly access pre-purchase questions and detailed product information increases trust in your store and, as a result, directly leads to higher conversion rates. Reducing manual inquiry responses and enabling customers to resolve issues themselves significantly improves operational efficiency. In this article, we’ve carefully selected six FAQ display apps with particularly excellent functionality and ease of use, and provide a detailed ranking of each app’s features. We’ll help you choose the best app to help you run a worry-free Shopify store.

1st place

FAQ Plus

App URL: Shopify View in the App Store

App Overview

This app lets you create simple, easy-to-use FAQ pages in minutes. Its highly customizable design allows you to quickly provide your customers with the information they need.

App Details

Designed to organize frequently asked questions into a navigation menu so customers can quickly find answers. It offers fully customizable design options and powerful search functionality, and setup is complete with no coding required. By efficiently managing FAQs and encouraging customers to solve their own issues, you can reduce the burden on your support staff.

Reviews

Users highly praise the app for its intuitive operation, ease of use, and rich functionality. They also praise the app for its fast and courteous support, which they say enhances the professional look of their website.

The following are some user comments:

It was easy to use and the support was excellent. It’s also feature-rich.

My site looks very professional now. Setup was easy.

The number of inquiries has decreased significantly. Customer satisfaction has improved.

2nd Place

Store FAQ

App URL: Shopify View in the App Store

App Overview

This feature-rich app allows anyone to easily create FAQ pages and help centers, without requiring specialized knowledge.

App Details

It categorizes FAQs into multiple categories, helping customers quickly find the information they’re looking for. It supports a search bar, a collapsible accordion view, and a fully responsive design. You can create unlimited questions and answers, allowing for flexible expansion even as your content grows.

Reviews

Many users are pleased with the high degree of customization and ease of adjusting it to match their store’s design. They also praise the fast response to inquiries about app setup and use, and the thorough implementation support.

The following are some user comments:

I like the high degree of customization and design freedom.

The response was quick and helpful with setup.

3rd place

Yanet Professional FAQ Page

App URL: Shopify View in the App Store

App Overview

This app lets you easily create polished, professional-looking FAQ pages that blend perfectly into your store’s design.

App Details

The app features FAQ categorization and a search function, allowing customers to easily find information. The FAQ page URL can be freely customized, optimizing for SEO. It’s mobile-friendly, allowing for detailed design adjustments to match your store’s theme.

Reviews

Users particularly praise the sophisticated and attractive design of the FAQ pages created. This app contributes to improving the overall quality of your store.

The following are some user comments:

The design is sophisticated and looks great.

4th place

FAQ App

App URL: Shopify View in the App Store

App Overview

This FAQ page creation tool combines functionality and high customizability to powerfully support your customer service organization.

App Details

In addition to creating FAQ pages, this app also offers the ability to display inline FAQs on product pages and other sites. It features organization by categories and tags, live search, and a wide range of layout options. Setup is complete without coding, so no technical knowledge is required.

Reviews

Users praise its intuitive interface and rich functionality that covers all the features customers need.

Below are some user comments

It has a great interface and a wide range of features.

5th place

BetterDocs

App URL: Shopify View in the App Store

App Overview

This advanced app allows you to build a full-fledged knowledge base and detailed help documentation pages for your Shopify store. It’s ideal for large-scale store operations.

App Details

In addition to FAQs, you can also centrally manage detailed tutorials and help documents on how to use your products. It also features advanced analytics that allow you to accurately understand what information your customers are accessing and what they are looking for. Recommended for large store operators who want to automate their entire customer support system.

Reviews

Some users say the app’s features are very powerful and allowed them to efficiently build their entire help center. While the price is higher than other apps, it’s well worth the value of the features it offers.

The following are some user comments:

The features are so powerful that I built my entire help center with it.

It’s a little pricey, but worth it.

6th place

Frequentlify

App URL: Shopify View in the App Store

App Overview

This lightweight tool combines an FAQ widget and page creation to speed up customer support and improve conversion rates.

App Details

The app features an FAQ widget that can be easily embedded anywhere in your store, allowing customers to answer questions without leaving the page they’re currently on. It offers flexible design options and quick management of FAQ content. Its lightweight design and seamless integration with existing themes are appealing features.

Reviews

Users have given positive feedback about how lightweight and fast the app is, and how seamlessly it integrates with existing Shopify themes.

The following are some user comments.

It’s lightweight, fast, and integrates smoothly with existing themes.